Request to view your personal DFS file

Files containing information regarding your history with the Division of Family Services (DFS) are considered confidential and therefore are not subject to Freedom Of Information Act (FOIA) requests. However, the Department does have a process for individuals to review copies of their own records (note: you cannot request information about a record other than your own).

  • A written request for your record should be sent to the email or via fax at (302) 622-4479.
  • Upon receipt of your request and determination of legal authorization to view the records, you will be contacted by a DFS representative to schedule an appointment to review your records. You will be required to show identification in order to review the records in question.

Attorneys who wish to submit a records request

All records requests are administered by the Departmental Records Unit. Please do not submit records requests through your client’s caseworker as this will delay the processing of your request. The Department requires a minimum of thirty (30) days to process all requests for records.

  • Please submit all requests for records to or via fax at (302) 622-4479.
  • Records Unit staff will acknowledge receiving your request and may follow-up with questions as needed.

FOIA Request

Individuals submitting requests to DSCYF under Delaware’s Freedom of Information Act (29 Del.C. §§ 10001 et seq.) may use the DSCYF Online FOIA Request Form below. Alternatively, FOIA requests (in PDF form) may be filed by email to the FOIA coordinator at or by U.S. Mail as follows:

Department of Services for Children, Youth and Their Families
1825 Faulkland Road
Wilmington DE 19805
Attention, Karen Smith, Communications Director

Karen Smith is the DSCYF FOIA Coordinator.

Department Privacy Officer

Varina Marshall
Manager of Quality Improvement

DSCYF Departmental Records Unit/DMSS
SLC: N720
92 Christiana Road
New Castle, DE 19720 

Office: 302-683-8475
Fax: 302-622-4479