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Department of Services for Children, Youth and their Families

Division of Prevention & Behavioral Health Services

About Us

Organization Area

To develop, maintain and support a system of high quality, accessible  services, and to assure that children and families are served within a coordinated system of care, the Division is organized into the following components:

Diagram of programs for the  Division of Prevention and Behavioral Health Services

Administrative Services

Administrators manage budget and strategic planning processes, publish policies, procedures and standards, develop and maintain services, and assure service accountability. Administrative functions also include data, information and business management, quality improvement, monitoring, credentialing, training and public relations.

Prevention Services

These services are directed towards promoting health and wellness, as well as to prevent children, families and their communities from engaging in risky behaviors.  We work with children, youth, families, communities, schools and more to prevent:

  • child abuse and neglect
  • dependency
  • juvenile delinquency
  • truancy
  • mental health disorders
  • tobacco, drug and alcohol abuse
  • domestic violence
  • and other risky behaviors

For more information on Prevention Service Programs, click on the following link:

Guide to Prevention Programs and Services

Intensive Family Consultation Service

IFC Referral Form

Bullying Prevention

Substance Abuse Prevention

Prevention Resource Center (PRC)

The Prevention Resource Center (PRC) holds a collection of psycho-educational materials including books, research and science-based curriculums, videos and DVDs that are available for loan. In addition, the Resource Center distributes informational brochures and pamphlets to the public that focus on substance abuse, violence, child abuse and neglect prevention as well as other related issues, such as, mental health and juvenile justice issues. 

There are two ways to order:

  1. Submit an online PRC Pamphlet Order Form.
  2. Download the PRC Pamphlet Order Form (PDF), fill out the information as instructed then fax, e-mail, or call in your order.

PRC will accept orders Monday through Friday. Orders will be processed and shipped on Wednesday and Friday. Please allow 3-5 business days for delivery.

Contact Information:

  • Telephone: 302-633-2586 or 302-633-2513
  • Fax: 302-622-4475
  • Email:

K-5 Early Intervention Program

The K-5 Early Intervention Program is a voluntary program managed in partnership with the Department of Education and participating local school districts. The program employs Family Crisis Therapists statewide to work with children and families identified as “at-risk” by the school principals. Family Crisis Therapists assigned to designated elementary schools provide a range of interventions designed to remove barriers to academic and social success. Program staff provide interventions within a system of care framework and enhance collaboration among state agencies and communities to meet the needs of children and their families. The K-5 Early Intervention Program expanded from serving nine schools in 1996-97 to currently 54 elementary schools in 14 school districts and five charter schools statewide.

To contact specific points of contact by school district, please refer to the K-5 Early Intervention list of contacts.

Access Unit

The Access Unit receives and processes requests for behavioral health services. This unit is often the first interaction a family or community agency will have with the Division. Families, providers and schools can call this unit to determine service eligibility requirements and apply for these services. The intake unit also assists families with information and referral for other services.

Referrals can be made by calling 1-800-722-7710

This unit provides central intake support and receives referrals for services beyond the routine outpatient level of care. It processes requests for service, and passes the referrals to Clinical Services Management for more intensive follow-up.

Intake Referral Packet – English

Intake Referral Packet – Spanish

Child & Family Care Coordination Unit

The Division of Prevention and Behavioral Health Services (DPBHS) is a care assurance program offering assessment and management services to seriously affected Medicaid and uninsured children and youth who are experiencing mental health or substance use challenges. We offer a five-tiered level of service and care coordinator intensity model. Most of our behavioral health services are offered by local community providers who contract with DPBHS. Children and youth with behavioral health needs requiring services more intensive than outpatient, and who are found eligible, may be assigned to our Child and Family Care Coordination Team (CFCCT).

DPBHS supports system of care (SOC) values and principles. DPBHS embraces an organizational philosophy and framework which includes collaboration with other agencies, families, and youth for the purpose of improving services and access and expanding the array of coordinated community-based, culturally and linguistically competent services and supports for children and youth with serious behavioral health and substance use challenges.

DPBHS Child and Family Care Coordination Team is guided by wraparound principles and philosophies. Wraparound is a process of individualized care planning and coordination for children and youth with complex needs and their families. Wraparound proceeds through four phases and is guided by 10 principles. With the support of a care coordinator, families work as drivers of their own care and interact directly with providers serving them. Care Coordinators act as facilitators and strategic interventionists for the family and guide them through the process of child/youth and family team meetings.



Business Unit

Aileen Fink

Division Director

Jana Gindhart

Executive Secretary to PBH Division Director

Stephanie Traynor

Division Deputy Director

Barry Debnam

Administrative Specialist to PBH Deputy Director

Jocelyn Langrehr

Director of Community Mental Health Services (CAS/Grants/Intake/Managed Care)

Laura Wood

Communications & Information Management Administrator

Reid Millius

Planning & Policy Unit Manager

Richard Margolis

Quality Improvement Unit Manager

Rochelle (Shelly) Lazorchak

Prevention Unit Manager

Tamara Walker-Gladney

Unit Director of Silver Lake and Terry Center

Tracey Frazier

Child & Family Care Coordination (CFCC) Unit Manager

Yolanda Jenkins

Provider Network Administration Manager