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Department of Services for Children, Youth and their Families


Division of Prevention & Behavioral Health Services

About Us


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Organization Area

To develop, maintain and support a system of high quality, accessible  services, and to assure that children and families are served within a coordinated system of care.

The Division is organized into the following components under the Office of the Director: Administrative Services, Prevention Services, Access Unit, Prevention Resource Center (PRC), and Child & Family Care Coordination Unit.

Administrators manage budget and strategic planning processes, publish policies, procedures and standards, develop and maintain services, and assure service accountability. Administrative functions also include data, information and business management, quality improvement, monitoring, credentialing, training and public relations.

These services are directed towards promoting health and wellness, as well as to prevent children, families and their communities from engaging in risky behaviors.  We work with children, youth, families, communities, schools and more to prevent:

  • child abuse and neglect
  • dependency
  • juvenile delinquency
  • truancy
  • mental health disorders
  • tobacco, drug and alcohol abuse
  • domestic violence
  • and other risky behaviors

For more information on Prevention Service Programs, click on the following links:

The Access Unit receives and processes requests for behavioral health services. This unit is often the first interaction a family or community agency will have with the Division. Families, providers and schools can call this unit to determine service eligibility requirements and apply for these services. The intake unit also assists families with information and referral for other services.

Referrals can be made by calling 1-800-722-7710

This unit provides central intake support and receives referrals for services beyond the routine outpatient level of care. It processes requests for service, and passes the referrals to Clinical Services Management for more intensive follow-up.

Intake Referral Packet – English
Intake Referral Packet – Spanish

The Prevention Resource Center (PRC) holds a collection of psycho-educational materials including books, research and science-based curriculums, videos and DVDs that are available for loan. In addition, the Resource Center distributes informational brochures and pamphlets to the public that focus on substance abuse, violence, child abuse and neglect prevention as well as other related issues, such as, mental health and juvenile justice issues. 

There are two ways to order:

  1. Submit an online PRC Pamphlet Order Form.
  2. Download the PRC Pamphlet Order Form (PDF), fill out the information as instructed then fax, e-mail, or call in your order.

PRC will accept orders Monday through Friday. Orders will be processed and shipped on Wednesday and Friday. Please allow 3-5 business days for delivery.

Contact Information:

  • Telephone: 302-633-2586 or 302-633-2513
  • Fax: 302-622-4475
  • Email: PBHS_Resource_Center@delaware.gov

The Division of Prevention and Behavioral Health Services (DPBHS) is a care assurance program offering assessment and management services to seriously affected Medicaid and uninsured children and youth who are experiencing mental health or substance use challenges. We offer a five-tiered level of service and care coordinator intensity model. Most of our behavioral health services are offered by local community providers who contract with DPBHS. Children and youth with behavioral health needs requiring services more intensive than outpatient, and who are found eligible, may be assigned to our Child and Family Care Coordination Team (CFCCT).

DPBHS supports system of care (SOC) values and principles. DPBHS embraces an organizational philosophy and framework which includes collaboration with other agencies, families, and youth for the purpose of improving services and access and expanding the array of coordinated community-based, culturally and linguistically competent services and supports for children and youth with serious behavioral health and substance use challenges.

DPBHS Child and Family Care Coordination Team is guided by wraparound principles and philosophies. Wraparound is a process of individualized care planning and coordination for children and youth with complex needs and their families. Wraparound proceeds through four phases and is guided by 10 principles. With the support of a care coordinator, families work as drivers of their own care and interact directly with providers serving them. Care Coordinators act as facilitators and strategic interventionists for the family and guide them through the process of child/youth and family team meetings.

Contact Us

See DPBHS Contact Us

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