There are three “gates” to services provided by DPBHS:

  • Routine outpatient services – Refer to your private insurance or Medicaid benefit information or insurance card for eligible mental health or behavioral health services.

  • Mental Health/Substance Use Emergencies - Child Priority Response (Crisis) Services – Call 1-800-969-HELP (4357)

    Child Priority Response services are available to any child physically present in the state who is under the age of 18 and is determined to be “at imminent danger to self or others as a result of a mental health or substance abuse disorder”.

    For more information on Mental Health/Substance Use Emergencies, click on the following link: Mental Health and Substance Use Emergencies

  • Access Unit / Central Intake – Call 1-800-722-7710 or email at

    Intake Referral Packet - English

    Intake Referral Packet – Spanish

Mailing Address: 10 Central Avenue, New Castle, DE 19720
Telephone:  1-800-722-7710

For more:  Information for Families   or  Information for Providers

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