To develop, maintain and support a system of high quality, accessible  services, and to assure that children and families are served within a coordinated system of care, the Division is organized into the following components:

Administrative Services - Administrators manage budget and strategic planning processes, publish policies, procedures and standards, develop and maintain services, and assure service accountability. Administrative functions also include data, information and business management, quality improvement, monitoring, credentialing, training and public relations.

Prevention Services – These services are directed towards promoting health and wellness, as well as to prevent children, families and their communities from engaging in risky behaviors.  We work with children, youth, families, communities, schools and more to prevent:

  • child abuse and neglect
  • dependency
  • juvenile delinquency
  • truancy
  • mental health disorders
  • tobacco, drug and alcohol abuse
  • domestic violence
  • and other risky behaviors

For more information on Prevention Service Programs, click on the following link:

Guide to Prevention Programs and Services

Intensive Family Consultation Service

Bullying Prevention

Substance Abuse Prevention

The Prevention Resource Center (PRC) holds a collection of psycho-educational materials includes books, research and science-based curriculums, videos and DVDs that are available for loan. In addition, the Resource Center distributes informational brochures and pamphlets to the public that focus on substance abuse, violence, child abuse and neglect prevention as well as other related issues, such as, mental health and juvenile justice issues.  Orders can be placed by fax, e-mail, online catalog or phone.  Email:  Christopher.Miller@state.de.us  | Phone: (302) 302-892-6440.

If using the online resource order form , please fill out the information as instructed.

K-5 Early Intervention Program
The K-5 Early Intervention Program is a voluntary program managed in partnership with the Department of Education and participating local school districts. The program employs Family Crisis Therapists statewide to work with children and families identified as “at-risk” by the school principals. Family Crisis Therapists assigned to designated elementary schools provide a range of interventions designed to remove barriers to academic and social success. Program staff provide interventions within a system of care framework and enhance collaboration among state agencies and communities to meet the needs of children and their families. The K-5 Early Intervention Program expanded from serving nine schools in 1996-97 to current fifty-four elementary schools in fourteen school districts and five charter schools statewide.

To contact specific points of contact by school district, please refer to the K-5 Early Intervention list of contacts.

Access Unit  - This unit provides central intake support and receives referrals for services beyond the routine outpatient level of care. It processes requests for service, and passes the referrals to Clinical Services Management for more intensive follow-up.

Intake Services - Higher Level of Care Referral Form - English

Intake Services - Higher Level of Care Referral Form - en EspaƱol

Llene por favor esta formulamo completamente como le es posible y llame si usted necesita ayuda 1-800-772-7710.

Child & Family Care Coordination Unit - The Division of Prevention and Behavioral Health Services (DPBHS) is a care assurance program offering assessment and management services to seriously affected Medicaid and uninsured children and youth who are experiencing mental health or substance use challenges. We offer a five-tiered level of service and care coordinator intensity model. Most of our behavioral health services are offered by local community providers who contract with DPBHS. Children and youth with behavioral health needs requiring services more intensive than outpatient, and who are found eligible, may be assigned to our Child and Family Care Coordination Team (CFCCT).

DPBHS supports system of care (SOC) values and principles. DPBHS embraces an organizational philosophy and framework which includes collaboration with other agencies, families, and youth for the purpose of improving services, access and expanding the array of coordinated community-based, culturally and linguistically competent services and supports for children and youth with serious behavioral health and substance use challenges.

DPBHS Child and Family Care Coordination Team is guided by wraparound principles and philosophies. Wraparound is a process of individualized care planning and coordination for children and youth with complex needs and their families. Wraparound proceeds through four phases and is guided by ten principles. With the support of a care coordinator, families work as drivers of their own care and interact directly with providers serving them. Care Coordinators act as facilitators and strategic interventionists for the family and guide them through the process of child/youth and family team meetings.

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