Outpatient Services Help for More Intense Behavioral Health Problems

Sometimes your child’s problems may be more serious than can be safely treated in outpatient services. DPBHS offers a range of other services for children who have Medicaid or who are uninsured.

DPBHS Eligibility Policy

DPBHS believes that parents are very important in their child’s treatment. We always try to treat children in their communities when it is safe to do so. We provide different kinds of intensive community-based services.  When a child cannot be safely treated at home, we offer residential treatment or psychiatric hospital until he/she can return home.

Call DPBHS Central Intake at 1-800-722-7710 to request more intensive services for your child.

What Will Happen When You Call

An access worker will ask about your child’s problems and how serious the problems may be.

Severity of the Problem - An example of different severity would be whether the child’s tantrum is just screaming or whether it turns into breaking things or seriously injuring someone.

Duration – Behavior problems may suddenly appear during times of stress.  If a family is going through stressful times such as financial difficulties, serious illness or divorce, the challenges may be related to the stress. In other cases, challenges may have existed for a long time and may be harder to manage.

Your family will be assigned to a Child and Family Care Coordination Team when your case has been accepted.

Child & Family Care Coordination Teams (CFCC) and How They Help

Our Child & Family Care Coordination Unit will try to match your child/youth and family to a care coordinator who will work best with your family. Your care coordinator will call to set up the first meeting to discuss their role and the CFCCT. This meeting, and all future meetings, should be scheduled at a time and place that works best for you.

Your care coordinator is the person who will partner with you to identify your family’s strengths and needs. You will be asked to fill out some forms at the beginning and at other times while you are receiving services. This will help us show you progress your child is making and how needs have changed. Next, your care coordinator will help you put together your Child and Family Care Coordination Team. This Team includes people who are important to your family. The Child and Family Care Coordination Team will work with you to design a “Plan of Care” within the first 30 days after enrollment.

Your care coordinator will collaborate with staff from other agencies to make sure that everyone is working together. 

From time to time, you and your child may be asked to complete satisfaction forms. We want to know whether you are pleased with the services DPBHS is providing.

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